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What it takes to join our team

Here at HCL, we make the care and well-being of our service users our top priority. We strive to ensure we provide the highest standard of care and support in all circumstances.

Our family values are instilled in our workforce to ensure that our service users receive the best care and support at all times, ensuring our services are delivered with care, compassion, dignity, choice and commitment.

You can see a list of our current vacancies here.

At HCL, we want the right people as part of our team. We will provide you with the training you need to become a highly skilled care support worker who will deliver person-centred care to vulnerable adults.

Recognition of our Training Programmes

All care support staff at HCL are DBS and reference checked, regularly supervised and supported, and trained to the standards of the Care Certificate.  We provide training in specialised areas such as Alzheimer’s Disease and Dementia, long term chronic conditions, medication, home from hospital and rehabilitation care and end of life care.

HCL have achieved the Investors in People Status (IIP), this award recognises an organisation’s commitment to the training and development of its staff and we are very proud to have achieved this recognition.

If you think HCL might be somewhere that you would like to work, our frequently asked questions below may help you make your decision.

What skills do I need to be a care worker?

A basic understanding of English language speaking and writing, basic numeracy skills and basic cooking skills.

What are your values?

The HCL values are Care, Compassion, Dignity, Choice and Commitment. All our care support workers would be expected to demonstrate these values.

What training methods do we offer?

HCL are committed to training and developing our workforce and we have a range of training methods to meet individual learners needs.  

We provide a pre-employment training programme and a full induction training programme prior to commencing employment. Our induction is fully compliant with the Skills for Care Certificate standards. For more information about Care Certificate please click here.

Care support staff are supported themselves with a named mentor throughout the probation period and will be offered 30 hours shadowing.

HCL work in partnership with established local training providers EDUK8 and Knowsley Community College to promote and support Apprentices in the Health and Social Care Sector in order to deliver high standards of care and support.

What qualifications do our staff have?

We aim to continually monitor and identify specialist training as part of our ongoing staff support and supervision and our performance review programme. 46% of all HCL Care Support Workers have a National Vocational Qualification or equivalent and the current training status of our care support staff is Diploma Levels 2, 3 & 4.

Any necessary additional training will always be provided for our workforce in order to ensure that they are able to provide the highest possible standards of care.

Do you offer further development?

HCL are Skills For Care Apprenticeships Champions and we are committed to promoting apprenticeships across social care with a view to supporting young people of all ages  to enter the social care workforce. We offer a free Diploma in Health and Social Care Level 2 and Level 3  in partnership with our training providers following successful completion of three month probation period.

Is there a structured career path?

Yes, if you are committed to training and development and wish to progress in your role, HCL will support you to do so. We support a variety of care pathways and our care support staff have progressed both internally and externally to the following roles:

  • Senior Care Support Worker
  • Response Worker
  • Mentor
  • Locality Manager
  • Review Officer
  • Registered Manager
  • Social Worker
  • Social Care Assessor
  • Physiotherapist
  • Health Care Assistant in NHS
  • Paramedic
  • Mental Health Nurse
  • RGN
  • Occupational Therapist

Do I require a DBS? 

Yes, all staff require a DBS prior to commencing work in the community.

Do you offer part time work? 

Yes, HCL can offer a variety of full and part time shifts and will work with you to agree a roster. However we do require a commitment to work some weekend and evening work.

I am interested in social care work but how can I be sure that this is for me?

We can offer you a work trial or alternatively, call into the office for more information.

If you are interested in working for Homecarers Liverpool, please contact our recruitment centre on 0151 722 6661. Alternatively you can download our application form and send it back to us.